Frequently Asked Questions
Q. In what location is my city’s seminar being held?
A. Your receipt will have the venue name on it. If you’ve misplaced your receipt or simply want the most current information, go to the Dates/Tickets page and click “More Info” for your city.
Q. What’s the best way to register for this seminar?
A. Buying a ticket from the website is the easiest and least expensive way to get in. Tickets are only $129 on the website. You cannot buy a VIP ticket at the door…they sell out first.
Q. Can I bring a spouse or child to the event for free?
A. everyone must have a ticket
Q. Can I be seated if I arrive late for a seminar?
A. Yes, but you’ll miss out on the most valuable information if you’re late…Monte used to say this great line whenever someone would enter the room belatedly…just as they arrived, he’d say: “And that’s the secret to how you can make 1 million dollars!” We won’t use that line, but you will have to do the hokie pokie and turn yourself around. Seriously, though, just remember to be courteous to everyone else as you enter (and refrain from doing the hokie pokie).
Q. What if I am unable to attend? Can I get a refund?
A. Due to limited seating, there are no refunds for unused tickets. You may gift/sell your ticket if you’d like to.
Q. What do I bring to be admitted into the event?
A. Just print out the receipt that was emailed to you when you purchased your ticket online. If you misplaced that, don’t worry; we’ll have a list of all ticketholders with us onsite—we’ll just look you up.
Q. Can I bring food?
A. Only if you share.
Q. I forgot to put the discount code in when I registered and I already bought my ticket. How to I get the discount?
A. If you simply forgot to enter the code, please call or email us within 24 hours after purchasing the ticket and we’ll apply it retroactively. Unfortunately, we are unable to apply a discount if it has been more than 24 hours since you made your order.
Q. I am not available to attend on the day you are in my city/I am unable to attend and want to start learning immediately. Is there a DVD of the training that I can purchase?
A. The Creative Design training DVD is a comprehensive production of the entire class with bonus material. . You can order it here and it will be shipped to you automatically. Please note: the DVD will not ship until the tour begins.
Q. Do you have any other training materials?
A. The Monte Zucker Photographic Education store has over a dozen titles on photography and film education.
Q. Will there be discounts on products available at the seminar?
A. Yes, there will be special show pricing at the show for a variety of gear and products. .
Q. What if I have questions that aren’t answered here?
A. We’re accessible. If you have questions, comments, or are just plain lonely, our communications maestro Alessa will be more than happy to assist. Just call the office at 202-448-2895, or email us at email@example.com. Office hours are from 9am-6pm Eastern time Monday through Friday.
Q. What if I don't have a laptop?
A. You're welcome to attend and take notes or use the handbook and purchase the DVD...
Q. What if I didn't download CS6?
A. No problem. Any version of Photoshop CS will work.
Q. What if I use Lightroom?
A. You can use Lightroom for your retouching and cataloging just as you would normally do, but adding graphics and textures to your images requires layers and unfortunately, Lightroom does not have layers.
Q. What if I don't have have any graphics?
A. Low Rez graphics will be included in the class files that you will receive when you attend the seminar. The product will also be sold in the back of the room during class.